At Chemical Free Hub, we hold security and privacy in the highest regard. Our policies and procedures are designed to protect your information and govern its collection, usage, disclosure, and dissemination. By accessing our website, you agree to abide by the terms and conditions outlined in this Privacy Policy. Should you disagree with any aspect of this policy, we kindly ask that you refrain from using or accessing our website.
By utilizing our website, you explicitly consent to the collection, transfer, manipulation, storage, disclosure, and other uses of your personal information as detailed in this Privacy Policy. Please note that our privacy policy is subject to change without prior notice. We encourage you to review this policy periodically to stay informed of any updates.
Information about you may be obtained from various sources, including your user account on our website, your general use of our offerings, and third-party websites and services. Your use of our offerings implies consent to the treatment of your personally identifiable information (referred to as “Personal Information”) as outlined in this Privacy Policy.
Rest assured, our commitment to protecting your privacy remains unwavering, and we continuously strive to uphold the highest standards of security and transparency in all our practices.
Scope of Privacy Policy
Our commitment to privacy extends to third-party services accessed through our platform. While we diligently select and facilitate access to service providers with robust privacy and security standards, it’s important to note that this Privacy Policy does not cover practices outside our control.
We encourage you to thoroughly review the privacy policies of any Third Party Services you choose to access through our offerings. While we strive to partner with reputable service providers, we cannot assume responsibility for their practices.
Your privacy is paramount, and we remain dedicated to transparency and accountability in safeguarding your information across all facets of our platform.
Information Collection
Our approach to information collection is centered around providing a safe, personalized, and optimized experience for our users. We collect data to continually enhance and update our offerings, ensuring they meet the evolving needs of our community. Rest assured, we only gather information that is necessary for these purposes.
You have the option to browse our website anonymously, safeguarding your identity and personal information. However, once you provide us with your personal details, you are no longer anonymous to us. We clearly indicate which fields are required and optional, empowering you to control the information you share. If you choose not to provide certain information, you can opt out of specific services or features on our website.
We analyze behavioral information collected during website usage to gain insights into user demographics, interests, and behavior. This helps us better understand, protect, and serve our users at aggregate levels. We may collect various types of information, including URLs, browser details, and IP addresses, to optimize your experience.
Cookies play a vital role in our data collection efforts, enabling us to analyze website features and improve webpage flow. While you have the option to disable cookies, please note that this may limit certain features on our site. Additionally, we do not control third-party cookies on some pages of our website.
We may collect different types of information related to website usage, including buying behavior and transaction details. This information is essential for resolving disputes, providing customer support, and complying with legal requirements. We also gather feedback from discussions, message boards, and personal correspondence like letters and emails.
When you set up a free account with us, we collect personally identifiable information such as your email address, name, and phone number. While some sections of our website can be browsed without registration, certain activities like placing an order require registration. We may use your contact information to send you offers tailored to your previous orders and interests.
Your privacy is of utmost importance to us, and we handle your information responsibly and transparently in accordance with legal requirements.
Account Information
Your account information is key to personalizing your experience and ensuring the security of our platform. When you create an account, you provide details like your username, password, and email address, which may be considered personal information. By doing so, you allow us and others to identify you, enhancing your engagement but forfeiting anonymity.
We may occasionally use your contact information to share important updates about our offerings. However, you have the option to unsubscribe from these messages through your account settings. Nonetheless, we reserve the right to contact you when necessary, such as for account recovery purposes.
Certain features on our website may require registration and the sharing of additional information, such as your name, phone number, and payment details for transactions. Rest assured, we handle this information with care, retaining it only as necessary to resolve disputes, provide support, and comply with legal requirements.
Your privacy matters to us, and any personal correspondence you send us or that others send on your behalf is treated with confidentiality. Your trust is important, and we strive to maintain the highest standards of security and transparency in handling your information.
Use of demographic and profile data
Your personal information serves multiple purposes within our ecosystem. From resolving disputes to ensuring a secure service, we leverage your data to enhance your experience and safeguard our platform. Additionally, we may use your information to gauge interest in our products and services, keeping you informed about relevant offers and updates both online and offline.
To further personalize your experience, we may occasionally request your participation in optional online surveys. These surveys help us understand your preferences better by gathering demographic information like age, education, or income. By tailoring our content and services to your interests, we aim to provide you with a more relevant and engaging experience.
Rest assured, your privacy remains paramount, and we handle your information responsibly and transparently at all times.
Sharing of personal information
At our core, we prioritize your privacy and security. That’s why we take great care in how we handle your personal information. When necessary, we may share your details with trusted affiliates to prevent fraud and enhance the security of our services. Rest assured, your information won’t be used for marketing unless you explicitly opt-in.
In compliance with the law, we may disclose your information if required by legal processes. However, we do so only when absolutely necessary to protect the rights and safety of our users and the public.
To provide you with seamless services, we work with carefully selected third-party providers who adhere to strict confidentiality standards. They assist us in various aspects such as website development, payment processing, and data analysis, always under our close supervision.
Your privacy is our priority, and we ensure that your information is handled with the utmost care and respect
Your Consent
Your privacy matters to us. By using our website and/or providing your information, you consent to the collection and utilization of the information you disclose on the website in alignment with this Privacy Policy. This includes, but is not limited to, your consent for sharing your information as per the terms outlined herein.
In the event that we decide to amend our privacy policy, we will promptly update this page. This ensures that you are always kept informed about the information we collect, how we use it, and under what circumstances we disclose it. Your ongoing use of our website indicates your acknowledgment and acceptance of any such revisions.
Grievance Officer
In compliance with the Information Technology Act 2000 and its associated regulations, we provide the name and contact details of our Grievance Officer below:
Chemical Free Hub Kalpataru Colony Plot no 46, 14 kilometers from Nagpur Zero mile, Maharashtra, India
Phone: 9028332881 Email: contact@chemicalfreehub.com Availability: Monday to Saturday (9:00 AM to 6:00 PM)
Should you have any concerns or grievances regarding our services or practices, please don’t hesitate to reach out. Our Grievance Officer is here to assist you during the specified hours
Shipping & Payment Policy
We strive to ensure prompt delivery of all products ordered, typically dispatching them within 48 hours of acceptance of your order. When you place an order online, you’ll receive an estimated delivery time. Chemical Free Hub insures each order during transit until it’s delivered to you or collected. Upon collection, you’re required to sign a confirmation of receipt, thereby assuming responsibility for the products from that moment onward. If the recipient differs from the original purchaser, the signature serves as proof of delivery and order fulfillment.
DELIVERY CHARGES: We offer free domestic delivery on all orders.
ADDITIONAL CHARGES: There are no hidden fees. The total payable amount is clearly indicated for each item.
DELIVERY TIME: Delivery times may vary based on location and the services of our logistics partner. However, we aim to deliver orders within 4 to 7 business days, excluding public holidays.
DELIVERY AREAS: We offer PAN India delivery. For further assistance, please contact us at 9028332881 between 9 AM to 5 PM, Monday to Saturday, excluding public holidays, or email us at contact@chemicalfreehub.com.
PAYMENT MODE: We accept payments via Google Pay, PhonePe, Visa, MasterCard, American Express, Maestro, debit cards, and IMPS.